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Important Notice: Crown Hub is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
1.1 Personal Information
When you use our Cricket Betting ID services, we may collect:
- Account Information: Name, email address, phone number, date of birth
- Identity Verification: Government-issued ID, address proof for KYC compliance
- Payment Information: Bank account details, UPI ID, payment method preferences
- Transaction History: Betting records, deposits, withdrawals
- Device Information: IP address, browser type, operating system
1.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- Cookies and tracking technologies
- Usage data (pages visited, time spent, clicks)
- Device and browser information
- Location data (if permitted)
2. How We Use Your Information
We use your information for the following purposes:
- Account Management: Create and maintain your betting ID
- Transaction Processing: Handle deposits, withdrawals, and betting activities
- Verification: Comply with KYC and anti-money laundering regulations
- Customer Support: Respond to inquiries and resolve issues
- Security: Prevent fraud, abuse, and unauthorized access
- Marketing: Send promotional offers (with your consent)
- Service Improvement: Analyze usage patterns to enhance user experience
- Legal Compliance: Meet regulatory and legal obligations
3. Data Security
We implement industry-standard security measures to protect your information:
- 256-bit SSL Encryption: All data transmissions are encrypted
- Secure Servers: Data stored on protected, monitored servers
- Access Controls: Limited employee access to personal data
- Regular Audits: Security assessments and vulnerability testing
- Firewall Protection: Multiple layers of network security
- Two-Factor Authentication: Available for enhanced account security
4. Data Sharing and Disclosure
4.1 When We Share Your Information
We may share your information with:
- Payment Processors: To process deposits and withdrawals (UPI, Paytm, PhonePe, bank transfers)
- Service Providers: Third-party vendors who assist in operations
- Legal Authorities: When required by law or to protect our rights
- Business Partners: With your consent for promotional purposes
4.2 We Never Sell Your Information
Crown Hub does not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Cookies and Tracking
We use cookies to enhance your experience:
- Essential Cookies: Required for site functionality
- Performance Cookies: Help us improve our services
- Functionality Cookies: Remember your preferences
- Marketing Cookies: Deliver relevant advertisements (with consent)
You can control cookies through your browser settings. However, disabling certain cookies may limit functionality.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal obligations)
- Portability: Receive your data in a structured format
- Objection: Opt-out of marketing communications
- Restriction: Limit how we process your data
- Withdrawal: Withdraw consent at any time
To exercise these rights, contact us at privacy@crownhub.com
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements (typically 5-7 years)
- Resolve disputes and enforce our agreements
- Prevent fraud and abuse
After the retention period, we securely delete or anonymize your data.
8. Children's Privacy
Age Restriction: Our services are strictly for users aged 18 and above. We do not knowingly collect information from minors. If we discover data from a minor, we will promptly delete it.
9. International Data Transfers
Your data may be transferred to and processed in countries outside India. We ensure appropriate safeguards are in place to protect your information during international transfers, complying with applicable data protection laws.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any information.
11. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance of the updated policy.
12. Contact Us
13. Compliance
Crown Hub complies with:
- Information Technology Act, 2000 (India)
- Information Technology (Reasonable Security Practices) Rules, 2011
- Payment Card Industry Data Security Standard (PCI DSS)
- General Data Protection Regulation (GDPR) principles where applicable
Your Trust Matters: At Crown Hub, we take your privacy seriously. We are committed to maintaining the highest standards of data protection and transparency. If you have any concerns, please don't hesitate to contact us.