Terms & Conditions

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1. Acceptance of Terms

By accessing or using Crown Hub's website and services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

2. Eligibility

2.1 Age Requirement

2.2 Legal Compliance

You must:

• Be legally permitted to participate in online betting in your jurisdiction
• Not be prohibited from online gambling by any applicable law
• Comply with all local, state, and national laws regarding online betting
• Be responsible for understanding betting laws in your area

2.3 Single Account Policy

Each person is permitted only ONE account. Creating multiple accounts may result in:

• Account suspension or termination
• Forfeiture of funds and winnings
• Permanent ban from the platform

3. Account Registration

3.1 Account Information

When creating a Cricket Betting ID, you must:

• Provide accurate, complete, and current information
• Maintain and update your information as needed
• Not impersonate any person or entity
• Not use false identification

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Using strong, unique passwords

3.3 KYC Verification

We may require identity verification through:

• Government-issued photo ID (Aadhaar, PAN, Passport, Driver's License)
• Proof of address (utility bill, bank statement)
• Selfie verification
• Additional documentation if necessary

Failure to provide verification may result in account suspension and withdrawal restrictions.

4. Deposits and Payments

4.1 Deposit Methods

We accept deposits via:

• UPI: All major UPI apps
• Paytm: Instant deposits
• PhonePe: Quick transfers
• Google Pay: Secure payments
• Bank Transfer: NEFT/RTGS/IMPS

4.2 Minimum Deposit

The minimum deposit amount is ₹100. Maximum limits may apply based on account verification level.

4.3 Payment Processing

• Deposits are typically processed instantly
• We do not charge deposit fees
• Third-party payment processors may apply their own fees
• Deposits must be made from your own payment account

5. Withdrawals

5.1 Withdrawal Terms

• Minimum Withdrawal: ₹500
• Processing Time: Within 24 hours
• Verification: KYC must be completed
• Same Method: Withdrawals processed to the same payment method used for deposit

5.2 Withdrawal Restrictions

Withdrawals may be delayed or refused if:

• KYC verification is incomplete
• Suspicious activity is detected
• Bonus wagering requirements are not met
• Account information cannot be verified
• Legal or regulatory requirements are not satisfied

6. Betting Rules

6.1 General Betting Rules

• All bets are final once placed and confirmed
• Minimum bet amount: ₹100
• Maximum bet limits apply and may vary by event
• We reserve the right to refuse or limit any bet
• Odds are subject to change before bet confirmation

6.2 Settlement

• Bets are settled based on official results
• Decisions of relevant sporting authorities are final
• In case of abandoned matches, specific rules apply
• Settlements are typically completed within 24 hours of event conclusion

6.3 Live Betting

• Live betting odds change rapidly
• Bets may be rejected due to odds changes
• Slight delays may occur in live updates
• We are not responsible for third-party data feed errors

7. Bonuses and Promotions

7.1 Bonus Terms

• All bonuses are subject to specific terms and conditions
• Wagering requirements must be met before withdrawal
• Bonuses cannot be combined unless explicitly stated
• Bonus abuse may result in forfeiture and account closure
• We reserve the right to modify or cancel promotions

7.2 Welcome Bonus

• Available to new users only
• One bonus per person/household/IP address
• Must meet wagering requirements (typically 5-10x)
• Valid for a limited time (usually 30 days)

8. Responsible Gaming

8.1 Self-Exclusion

We offer responsible gaming tools:

• Deposit Limits: Set daily/weekly/monthly limits
• Time Limits: Control session duration
• Self-Exclusion: Temporarily or permanently close your account
• Reality Checks: Reminders of time spent

8.2 Problem Gambling Resources

If you're concerned about gambling addiction:

• Contact us to self-exclude
• Seek help from organizations like Gamblers Anonymous
• Use our responsible gaming tools
• Talk to family or friends

9. Prohibited Activities

The following activities are strictly prohibited:

• Fraud: Using stolen payment methods, identity theft
• Money Laundering: Using the platform for illicit financial activities
• Collusion: Working with others to gain unfair advantage
• Bonus Abuse: Exploiting promotions contrary to their intent
• Multiple Accounts: Creating more than one account
• Underage Gambling: Allowing minors to use your account
• Bot Usage: Using automated betting systems
• Account Sharing: Allowing others to use your account

10. Account Suspension and Termination

10.1 We May Suspend/Close Your Account If:

• You violate these Terms & Conditions
• You engage in fraudulent activity
• You provide false information
• Your account shows suspicious activity
• Required for legal or regulatory compliance
• We suspect money laundering or other criminal activity

10.2 Consequences

• Winnings may be forfeited
• Deposits may be refunded (minus any bonuses)
• You may be permanently banned
• We may report suspicious activity to authorities

11. Intellectual Property

All content on Crown Hub, including but not limited to:

• Logo, trademarks, and brand names
• Website design and layout
• Software and code
• Text, graphics, and images

...is owned by Crown Hub or licensed to us and protected by copyright and intellectual property laws.

12. Limitation of Liability

12.1 Disclaimer

Crown Hub provides services "as is" without warranties of any kind. We are not liable for:

• Technical failures or interruptions
• Loss of data or connectivity
• Third-party errors (payment processors, data feeds)
• Losses resulting from your betting decisions
• Unauthorized access to your account due to your negligence

12.2 Maximum Liability

Our total liability shall not exceed the amount of your account balance at the time of the incident.

13. Disputes and Resolution

13.1 Complaint Process

1. Contact customer support with your complaint
2. We will investigate within 48 hours
3. You'll receive a response within 7 business days
4. If unresolved, escalate to management

13.2 Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

14. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be:

• Posted on this page with an updated date
• Notified via email (for significant changes)
• Effective immediately upon posting (unless stated otherwise)

Continued use of our services after changes constitutes acceptance of the new terms.

15. Contact Information

16. Miscellaneous

16.1 Severability

If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect.

16.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Crown Hub.

16.3 Waiver

Our failure to enforce any right or provision shall not be deemed a waiver of such right or provision.